An FCOO is your operational virtual partner, equipped with diverse skills for operational success. They excel in client communication, hailing from sales, design, customer success, lead gen, and more. Trained in productivity boosters like lean principles and agile methods, they harness tools like Miro, Trello, and Jira. With ready workflows and strategies, they amplify efficiency and let you focus on the essentials. Experience the dual advantage: strategic consultation fused with hands-on execution. Your business thrives with an FCOO – the consultant who takes action.
Unlike an employee that needs training, onboarding, and 3-6 months of ramping period to get to the productivity you expect, our FCOO's start delivering results from day one. From the moment you accept our proposal and we match you to the best FCOO for you, we run an up-to-date training to refresh any specific skills of your industry or company, and partner with you to dedicate any extra time for learning the specifications of your work, at no extra charge.
Through our consultations, we will establish your goals, processes, and key opportunities for improvement. We’ll create a proposal and match you with the right Fractional COO that will best help you achieve your goals. We’ll launch an onboarding session to introduce you to the FCOO with the goal of establishing the best method of working together. The FCOO will start taking care of tasks and responsibilities as you delegate them. You’ll have the ability to manage and oversee their work, while our Success Manager on our side will ensure the success of the work by the FCOO.
You can cancel, upgrade or downgrade anytime. Just let your Customer Success Manager or your Operations Assistant know, and we’ll update your plan for the upcoming billing cycle.
Yes, if you would prefer them to. All of our Operations Assistants have signed NDAs with OutDo, but they can sign an individual NDA with you if you need them to.
In the unlikely event you’re not happy with your FCOO's work, we’ll work to match you with a new FCOO based on your feedback. Our Success Managers aim to maintain transparent communication with you to ensure we’re providing a satisfactory experience with your FCOO.
Absolutely! The main goal of your Operations Assistant is to guarantee your next level productivity and satisfaction. So if making sure laundry gets on time, or rescheduling a flight for you, allows you to take that extra customer call that day, we’ll for sure take care of it!
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